RIGHT OF WITHDRAWAL
The right to withdraw: Under distance selling, the consumer has a right of withdrawal (articleL.121-20 of the Consumer Code). This means that without having to give any reasons or incurring penalties, the customer may cancel the order;
In this case, the consumer must return the order to the seller, the seller must refund the consumer the amount paid no later than thirty days after the date on which the right was exercised (articleL.121-20-1 of the Code of consumption).
The cost of return? When a consumer exercises the right to waive the purchase, it is responsible for returning the goods. The return costs (packaging, postage stamps, etc..) Are dependent. He can not claim reimbursement to the seller.
The duration of the withdrawal period: Normally, you have a period of (14) days to exercise your right of withdrawal.
Flow of time: The time begins to run from the day after the date of receipt of the goods or the date of acceptance for service (the date of receipt of the goods or the acceptance of the service offer does not count the day is zero.) Moreover, if the deadline falls on a Saturday, a Sunday or a holiday, it is extended until the first following working day.
You are a consumer of our website:
www.visimaxi.fr / www.visimaxi.com
You get a withdrawal period of (14) days of receipt of goods or for the acceptance of the offer for services. In cases where the period of (14) days expire on a Saturday, Sunday or a bank or public holiday, it shall be postponed until the last business day. You do not have any reasons to exercise your right of withdrawal. (Pursuant to Article L. 121-20 of the Consumer Code)
No penalty will apply to the exercise of your right of withdrawal. However, you are warned that you may be requested compensation if it was made use of the PRODUCT does not conform to the principles of civil law.
In case of exercising the right of withdrawal, you must return the PRODUCT to the following address:
Customer Service Visimaxi
49 Avenue of the BAC
94210 La Varenne St Hilaire
E-Mail: [email protected]
Products must be returned in their original packaging. For optimal management, we invite you to join the invoice or return the products returned.
The right of withdrawal gives rise to a refund within (14) days after the date on which you exercised that right. Refund will be made by any means of payment and will include a refund of any amount paid, including shipping PRODUCT, * excluding return postage.
* Return costs are exclusively your responsibility.
However, PRODUCTS or services following can not be a right of withdrawal of your hand: The PRODUCTS made according to the consumer's specifications or clearly personalized;
SICICOM - Customer Service Visimaxi also leaves you the option to cancel your order within seven (7) days after placing the order.