Terms and General Conditions of Sales
Section 1: Range of application
Section 2: Products
Section 3: Prices
Section 4: Control
Section 5: Payment
Section 6: Delivery
Section 7: Reception
Section 8: Right of withdrawal
Section 9: Product Warranty
Section 10: Exemption from liability
Section 11: Changes to the terms of sale
Section 12: Residents Outside metropolitan France
-------------------------------------------------------------------------------------
Section 1: Range of application
These Conditions of Sale apply to all sales concluded between the company and SICICOM any person making a purchase through the website http://www.visimaxi.fr (also included sites http://www. visimaxi.com http://boutique.visimaxi.fr) They define the terms of distance between SICICOM and the buyer, since the registration of the order to delivery. The buyer acknowledges and agrees to these terms and conditions of sale when the order validation.
Section 2: Products
2.1 - General Information SICICOM this product for sale and their detailed descriptions on its website http://www.visimaxi.fr (also included http://www.visimaxi.com http://boutique.visimaxi.fr) to respect the article L 111-1 of the Consumer Code, which provides the possibility for the potential consumer to know before taking command of the essential characteristics of the products they wish to buy. Products generated by SICICOM are new and guaranteed against defects at the time of issue. The agreement on the offer is based on the product description. The pictures produced are not contractual.
2.2 - Validity & Availability The offers presented by SICICOM produced are valid only within the limits of available stocks. We reserve the right to change the product mix, their time availability and pricing, within the constraints imposed by suppliers and / or manufacturers. If unavailable or out of stock products ordered, we guarantee to notify consumers by e-mail within 48 hours. In case of unavailability of a product, offer the consumer the SICICOM order validation and modified the refund of the item (s) not available (s) (Taken within the 30 days later than the date of cancellation ordering). If unable to exchange SICICOM reserves the right to cancel the consumer's order and to refund the amounts collected.
2.3 - Compliance The company offers products SICICOM agrees on the distribution of all products VISIMAXI ® brand and other brands selected (Manufacturers of various products in China, Japan, Germany etc.). SICICOM committed on quality control and product marketing. The photographs, text, graphics, information and characteristics reproduced and illustrating the products presented on our site are individually owned exclusively by SICICOM. They are not contractual. Consequently, the responsibility of SICICOM not be held liable for errors or omissions in any of these photographs, text or graphics, information or product specifications, or in case of modification of these characteristics by suppliers say and / or manufacturers.
Section 3: The price
3.1 - Prices / VAT Prices Site are in Euros all taxes (VAT) and excluding the costs of preparing and shipping logistics at an additional cost and indicated before the final validation of the order. Prices are subject to French VAT and any change to the rate of VAT this will be implicitly reflected in the price of the products presented on the site http://www.visimaxi.fr (also included http://www.visimaxi.fr & http://boutique.visimaxi.fr), the date stipulated by the implementing decree relating thereto. All orders are invoiced in euros and payable in euros. Of any customs fees or taxes are the responsibility of the recipient for any deliveries outside mainland France.
3.2 - Participation in shipping SICICOM reserves the right to charge the consumer an additional fixed costs related to preparation of the order and shipping. This participation will be required clearly stated on the site www.visimaxi.fr (also included http://www.visimaxi.com & http://boutique.visimaxi.fr 3.3 - transfer of ownership The company retains ownership SICICOM full of goods sold until full collection of all amounts owed by the consumer under its control, including fees and taxes.
Section 4: Control
You can place your order at any time via the website http://www.visimaxi.fr (also included http://www.visimaxi.com & http://boutique.visimaxi.fr). Once your cart and your payment method will be validated on the website http://www.visimaxi.fr (also included http://www.visimaxi.com & http://boutique.visimaxi.fr) e -mail order confirmation will be sent and your order will be automatically registered. Validation of your order constitutes irrevocable acceptance of these terms of sale. Of any changes affected these general conditions of sale, the applicable conditions are those in effect on http://www.visimaxi.fr (also included http://www.visimaxi.com & http://boutique.visimaxi.fr ) / at the time the buyer places his order.
4.1 - Data on consumer The consumer must verify the completeness and compliance information regarding the delivery address that provides SICICOM. The latter can not be held responsible for any data entry errors and the consequences thereof such as a delay and / or delivery error. In this context, SICICOM cancel the order and refund the consumer the price of the ordered product shipping costs being borne by the consumer. Any order (order form by mail) paid by check will be processed upon receipt of payment method. The periods of availability as shipping will be recalculated from the date of registration of this settlement. The data recorded by SICICOM constitute evidence of all transactions between SICICOM and its contractors. The filing of purchase orders and invoices will be made on a reliable and durable can be produced legally in case of dispute.
4.2 - SICICOM breach of the order can not be held liable for breach of contract in case of shortage or unavailability, force majeure, disturbance, strike or partial in particular of postal services and means of transport and / or communications, flood or fire. SICICOM not be liable for all damages because of this, business interruption, loss of profit, loss of opportunity, damages or expense that might arise from the purchase of products. In case of unavailability of the product ordered (see Article 2.2 - Validity & product availability). SICICOM reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.
4.3 - Order Confirmation Pursuant to the Act of March 13, 2000 on the validity of electronic signatures, any order signed by the Consumer by the procedure of "double click" constitutes an irrevocable acceptance which can be challenged only in the cases specifically provided in these terms of sale namely the right of withdrawal and low stocks Similarly clicking the "confirm your order" during the ordering process, the Customer hereby accepts without reservation the entirety of these Conditions of Use. The contractual information will be confirmed through email. Some commands need to be controlled by the service check SICICOM. The consumer will, in this case, by email regarding additional documents to send to get the final confirmation of his order. As part of an audit of the order, the consumer should contact SICICOM, fax or mail a legible photocopy of both sides of a document from home. The order will be confirmed after receipt and verification of these elements. Failing receipt of these documents within 15 days of confirmation of the order by the consumer, it shall be deemed automatically canceled.
4.4 - command execution The consumer will be notified by mail of an impending shipment for the order. This command will be executed no later than within 48 hours to 5 days (excluding weekends and holidays) after the date of final certification by SICICOM (means of payment receipt and verification procedure conducted control).
Section 5: Payment
5.1 - payment method
Before confirming your payment and finalize your order, we suggest you carefully check the contents of your cart and the total amount of items purchased. To make purchases on the site http://www.visimaxi.fr, the consumer has his choice, for all payment methods offered in the validation of the final order: by credit card via the system secured bank, either by check or bank transfer - By credit card via PAYPAL-, the cards are accepted: Credit card, Visa, Eurocard / Mastercard. Your credit card is debited at the time of shipment of your order, so the amount of items shipped. - By check in euros, it must be issued by a bank domiciled in France or Monaco. Payment by check is accepted only in France. Any order paid by check will be processed upon receipt of payment, delivery times will be lengthened accordingly. Your will be reserved for 7 working days after confirmation of the order pending receipt of your payment by check. After this period, and no news from you, your order will be canceled. Send your check made payable to SICICOM with the copy of the order form that you printed at the following address: AV SICICOM 49 TRAY, INPUT HUBERT STREET 94210 La Varenne St Hilaire, France
For other destinations and / or to purchase amounts above 1000EUR, it is imperative to bank transfer.
5.2-consumer's creditworthiness
SICICOM recommend the consumer to ensure the solvency of its payment before confirming the order on the site. SICICOM reminds consumers that all credit card payments channeled through a secure and no credit card number is stored in its files. SICICOM reserves the right to suspend any order or delivery in case of refusal to authorize payment by financial institutions. SICICOM has established a procedure for control checks to ensure no one is using the bank details of another person without his knowledge. However, the consumer is advised that SICICOM can not be held responsible for any misuse or fraudulent use of any means of payment that would not have been detected by the verification procedure.
5.3 - full payment
Full payment must be made when ordering, unless specific offer shown on the site. At no time, the amounts collected will not be considered as a deposit or deposits. SICICOM specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or a previous order, or with whom a payment dispute remain.
Section 6: Delivery
6.1 - General SICICOM agrees to make deliveries of items ordered on our website as soon as possible, and whenever possible, to ship your package within 48 hours after your order is processed. An order will be considered closed when all of the products has been shipped and that the consumer will be paid in full payment of products and its participation in shipping.
6.2 - how products will be delivered to the address specified by the customer on the order form and only in France and Monaco. The choice of transport mode will return to SICICOM according to weight and / or volume of products. In principle, for France and Monaco (Zone 1), shipments (by type of product ordered) are performed Colissimo Direct (postal delay 48H), Colissimo Packaging Standard or UPS. Everything is made to deliver within an average of 4 days (including postal delay) and at most within 15 working days. Outside of metropolitan France and Monaco, deliveries are made within a maximum of 15 working days, excluding mailing time. If the maximum time limit could not be held, you can CHATEL according to law, cancel your order at no charge. SICICOM reminds consumers must ensure mentioning all relevant information to the delivery of his order.
6.3 - The usual caveats consumer contractual and legal obligation to check the physical condition and contents of the parcel delivery, in the presence of the deliveryman. Any anomaly concerning the delivery (damage, missing product compared to slip, damaged package, broken products, etc..) Should always be indicated on the delivery of the carrier in the form of "handwritten reserves" detailed, dated, explicit and accompanied by the signature of the consumer. The consumer must report the problem by sending the carrier within two (2) business days following the date of delivery, registered mail with return receipt stating such claims. The consumer must send concurrently a copy of this letter (possibly accompanied by the "damage report" or "material irregularities" obtained from the carrier) by mail to: Customer Service 49 SICICOM AV TRAY 94210 La Varenne St Hilaire France or by email at or [email protected] [email protected]
Any claims received after the deadline will be definitively rejected without recourse for the consumer.
6.4 - Fault / spoliation As part of a supply by the transport company, if the package arrives open and / or damaged (including the presence of tape) and is accepted on delivery accompanied by "handwritten "It is essential that the consumer is made to establish a" material irregularities "by the factor, the post office or delivery person. This form should be sent to Customer Service SICICOM so that it can investigate and take legal action for compensation, if any. In case of refusal of the goods upon delivery and more of "handwritten reserves" to be issued, the consumer will require the carrier to the reference of this parcel to SICICOM Customer Service 49 AV TRAY 94210 La Varenne St Hilaire France with a "damage report'' and remain in possession of a copy of this form, if applicable. As part of a supply by other carriers, open any package and / or damaged, or not accepted upon delivery , must be accompanied by "handwritten". These should be reported on the company's delivery slip by the consumer, who should also inform the carrier and SICICOM mail within two (2) working days after delivery. Some carriers will asked to perform a home inspection to ascertain the condition of the package delivered before its removal and if necessary re-routing of the SAV SICICOM accompanied by a notification of incidence. Only damage and anomalies mentioned in the said reservations the consumer will be considered in resolving the dispute by the carrier. SICICOM recalls that in case of delivery problems, the consumer must keep all information received in the state (including packaging and wrappers) until complete resolution his record. Any breach of the rules defined above may result in a refusal to support the dispute by the carrier.
Section 7: Reception
7.1 - The consumer must make arrangements with the Customer Service SICICOM within seven working days after the date of receipt of the package, any claim of error of delivery and / or non-conformity of goods in kind or in quality report as specified on the order form. Any claim beyond this time will be rejected without recourse for the consumer.
7.2 - The consumer that the product can make this claim in the manner, with the Customer Service SICICOM: by phone 33 (0) 1 48 83 88 21, from 9:30 a.m. to 5:30 p.m. Monday through Friday, excluding holidays or by email or at [email protected] [email protected] from the home page of our website under "contact". The consumer must specifically describe the grounds for justifying non-compliance.
Section 8: Right of withdrawal
8.1 - General In accordance with Article L121-21 of the Consumer Code, the consumer has a right of withdrawal for a period of seven (7) clear days begins to run from the date of receipt of the goods produced the sale. The consumer then has a period of three (3) weeks to return the product to SICICOM. A consumer who uses his right of withdrawal shall, prior to returning the product, inform the Customer Service.
8.2 - Status of exercising the right of withdrawal The right of withdrawal is exercised by the Consumer so discretionary. The consumer, which returns the object, not to give any reasons, or to pay any penalty. This right of withdrawal can not play or if the products have clearly been use. The products must be returned correctly in their original packaging, in perfect condition for resale (not damaged or soiled, with all accessories, documentation ...) at the following address: Service Control 49 AV SICICOM OF INPUT TRAY HUBERT STREET 94210 La Varenne St Hilaire, France The consumer must also attach to the return the original invoice which will retain a copy.
8.3 - refund Return products will result in a refund equal to the purchase price of the product. The refund does not include any costs of delivery. The cost of return postage shall be borne by consumers who have exercised the right of withdrawal. The right of withdrawal may be exercised and dice control before delivery. If he comes as the product was shipped, the cost of return will be paid by the consumer. Dices dealing with the return, contact the consumer SICICOM to inform the consideration of the exercise of his right. Reimbursement shall be exercised by check ONLY. SICICOM will reimburse the consumer within 30 days after all necessary.
Section 9: Product Warranty
9.1 - satisfied or refund All items on the site www.visimaxi.fr were manufactured and tested with the utmost caution, care and seriousness, which allows us to guarantee and pledge to repay or replace all items that does not give you complete satisfaction. You have 15 days after receipt of your items and return them to us automatically receive a credit on your account. You can request a refund by mail or telephone customer service: we will send you a check within 15 days. When a customer returns an item that has paid and seeks reimbursement, the following shall apply: - The package is returned without being opened: we will refund the price of the package and shipping possible. - The product is defective (see Section 9.2) and returned after opening: we will exchange the same product, the cost of return remains at your expense. - The product is returned because of our responsibility: we will refund the product, shipping and return potential
9.2 - supplier and manufacturer warranty In the case of a defective product during the warranty period, the consumer is asked to contact the Customer Service SICICOM 01 48 83 88 21 which will indicate the procedure for returning the product. No returns will be accepted without prior agreement. The defective product must be returned to SICICOM in its original packaging, complete (accessories, warranty card, manuals, etc..) And accompanied by a copy of the invoice or packing slip and the detailed pattern of return. (SICICOM signals to the consumer that the manufacturer and suppliers needed to keep the original packaging to be covered under warranty.)
Section 10: Exemption from liability
Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered fortuitous event or force majeure any facts or circumstances irresistible, external parties, unpredictable, unavoidable, independent of the will of the parties and may not be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten days (10) working days from the date it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts for more than three months, these terms may be terminated by the aggrieved party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those normally used by the decisions of the Courts and Tribunals French: - blockage of means of transportation or supplies, earthquakes, fires, storms, floods , lightning - the cessation of telecommunications networks or difficulties specific to the external telecommunications networks to customers.
Section 11: Amendments to Terms and Conditions
11.1 - SICICOM reserves the right to change the general conditions of sale. New versions of these will be notified in advance on the website.
11.2 - Users who do not wish that contractual relations are governed by the revised Terms and Conditions, shall notify SICICOM. They should stop using the services SICICOM after the entry into force of the new conditions.
11.3 - Entire Terms and Conditions In the event that any provision of these Terms shall be null and void by a change in legislation, regulation or court decision, this does not in any way affect the validity and compliance with the Terms and Conditions.
11.4 - Validity of the General Conditions of Sale These terms apply throughout the duration of online services offered by the site SICICOM www.visimaxi.fr
11.5 - Law-Disputes In case of dispute, the User must first go to SICICOM to find an amicable solution. Otherwise, the courts have exclusive jurisdiction of Creteil, whatever the place of delivery and terms of payment accepted.
Section 12: Residents Outside metropolitan France
12.1 - General Primarily, our products are sent to final consumers. SICICOM does not deliver outside France and Monaco. All orders will be charged all taxes (VAT) and only those consumers meets the requirements for payment of a VAT refund, VAT will be refunded to the French corresponding to (x) product (s) command (s). Any claim related to a tax refund and / or VAT will be made by the consumer after billing (s) product (s) relating thereto.
12.2 - VAT All residents of the European Union will be charged the amount of VAT at the French validation of their order. Mainly, our products are sent to end users - If the consumer is an individual or an entity not subject to VAT, it must pay the prices include all taxes (VAT) on the website SICICOM (contribution to costs of including shipping, if applicable). - If the consumer is an entity subject to VAT (including non-French companies of the European Union), he must contact SICICOM a reminder of his order on letterhead of his company, the latter to explicitly mention the number of VAT Company. SICICOM reminds consumers that it is imperative to have a valid VAT registration number to obtain if necessary, an invoice tax and the VAT refund from the French or the ordered products. The consumer must mention when ordering, billing address located in a state or country being part of the European Union. Upon receipt of this voucher and after checking the VAT number, invoice excluding taxes (VAT) will be sent to the registrant and a refund check in the amount of VAT charged for the products. SICICOM reserves the right to refuse any tax refund that would not meet the requirements in these terms and conditions of sale as well as those required by customs.
12.3 - In cases of relocation of an order or a product to a country other than France, SICICOM reminds consumers remains the importer of the products concerned. Customs duties, other local taxes, import duties or state taxes may be payable will not increase the spring SICICOM. It is for the consumer to check with local authorities the possibilities of importation or use of products or services they are planning to ship, to ensure that the technical specifications and operating specific manufacturer respect the law country concerned.
12.4 - participation in shipping SICICOM reserves the right to charge the consumers residing outside metropolitan France, a contribution to postage. Headquarters SICICOM 49 Avenue du Bac 94210 La Varenne St Hilaire France RCS Créteil SIRIET/495 No. 6 033 615 0001 VAT FR11495033615 INTRA Tel / Fax: 33 (01).48.83.88.21